Email Etiquette- Contents
Duration: 4 Hrs.
Overview
In this age of technology, email is the preferred and often most efficient form of communication email etiquette training provides participants the skills and techniques necessary for managing emails professionally, and writing emails with clarity and proper structures to avoid misinterpretations and miscommunication among staff and clients.
Contents
- Getting Started
- Introduction to Email Etiquette
- Create Structure for Success
- Rules for Thumb
- Grammar Perfect
- Formatting Email Message
- Broadcast Emails & Proofreading
- Polishing Cyber manners
- Managing Email Overload
Requirements
- Speakers
- Projector and Projector Screen
- Flip Charts and Markers
Training Methodology
Activity – Simulation/Role Plays — Guided Group Discussion