Email Etiquette- Contents

Duration: 4 Hrs.


In this age of technology, email is the preferred and often most efficient form of communication email etiquette training provides participants the skills and techniques necessary for managing emails professionally, and writing emails with clarity and proper structures to avoid misinterpretations and miscommunication among staff and clients.


  • Getting Started
  • Introduction to Email Etiquette
  • Create Structure for Success
  • Rules for Thumb
  • Grammar Perfect
  • Formatting Email Message
  • Broadcast Emails & Proofreading
  • Polishing Cyber manners
  • Managing Email Overload


  • Speakers
  • Projector and Projector Screen
  • Flip Charts and Markers

Training Methodology

Activity – Simulation/Role Plays — Guided Group Discussion